Privacy Policy
Last Updated: January 2025
1. Introduction
OneGuy LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our home services concierge platform.
2. Information We Collect
Personal Information:
- Name and contact information (email, phone number)
- Home address and property details
- Payment information (processed securely through third-party providers)
- Service preferences and history
Automatically Collected Information:
- Device information and IP address
- Browser type and version
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our concierge services
- Process your subscription payments
- Coordinate with service providers on your behalf
- Send service updates and important account information
- Improve our platform and user experience
- Comply with legal obligations
- Prevent fraud and ensure platform security
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: We share necessary information with vetted service providers to fulfill your service requests
- Payment Processors: We use third-party payment processors (Stripe) to handle payment transactions
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition, your information may be transferred
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure database storage with Supabase
- Regular security audits and updates
- Access controls and authentication protocols
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request transfer of your data to another service
To exercise these rights, contact us at info@oneguy.com.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings, though some features may not function properly without cookies.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: info@oneguy.com
Text: ONEGUY to 555-0199
Mail: OneGuy LLC, [Your Address]